Frequently Asked Questions
WHAT IS YOUR CURRENT PROCESSING TIME?
Each item is printed on demand by our team here in Southern California. Please allow 1-2 business days for your product to be created and shipped. This does not include weekends or holidays. Kindly note: our processing time for the holidays will be extended to 3-5 business days. Shipping options and transit times will be calculated upon checkout.
DO YOU OFFER LOCAL PICKUPS?
Yes we do! If you are in the SoCal area and would like to avoid paying for expedited shipping, you can select the local pick-up option during checkout. Orders are usually ready within 4-24 hours. If you need to have the order rushed, please give us a call to see if we can meet your deadline. Rush fee may apply.
CAN YOU SHIP INTERNATIONALLY?
Yes we can! Just add items to your cart and proceed through checkout. Once you add your address, you will be able to see the pricing for the shipping methods available for your address. Kindly note: shipping taxes and duties are NOT included in the shipping cost for your order.
DO YOU OFFER WHOLESALE PRICING?
Yes! If you are interested in selling our products in your own boutique or salon, or even your website, we would love to partner with you! Please fill out our wholesale application here. If you have any questions, please feel free to email wholesale@cottonandcanvasco.com
CAN YOU CREATE A CUSTOM DESIGN?
Yes, we can definitely create designs customized just for you with any of our products. Please remember that custom items will take extra time to create and produce. If you are interested, please email us at hello@cottonandcanvasco.com.
CAN YOU PRINT MY CUSTOM LOGO?
Of Course! We can even custom print your logo on the back of our existing designs if you need special gift items for a company event. Please contact us via email at hello@cottonandcanvasco.com for more information.
WHAT ARE THE TRANSIT TIMES FOR THE SHIPPING METHODS YOU OFFER?
The transit time for your shipment will vary by the type of shipping method selected upon checkout. Transit times are calculated based on your ship to address. Kindly refer to the table below to view approximate transit times based on your location. Please note: the transit times below do not include the processing time of 1-2 business days.
- Free Local Pick-Up
- Free Standard Shipping: 3-5 Business Days
- Priority Mail: 2-3 Business Days
- Priority Mail Express: 1-2 Business Days
- FedEx/UPS Express Options Available with Special Request
WHERE ELSE CAN I PURCHASE YOUR PRODUCTS?
1800flowers.com
Amazon
Etsy
Wayfair
Allmodern.com
JossandMain.com