Frequently Asked Questions
WHAT IS YOUR CURRENT PROCESSING TIME?
DO YOU OFFER LOCAL PICKUPS?
Yes we do! If you are in the SoCal area and would like to avoid paying for expedited shipping, you can select the local pick-up option during checkout. Orders are usually ready within 4-24 hours. If you need to have the order rushed, please give us a call to see if we can meet your deadline. Rush fee may apply.
CAN YOU SHIP INTERNATIONALLY?
Yes we can! Just add items to your cart and proceed through checkout. Once you add your address, you will be able to see the pricing for the shipping methods available for your address. Kindly note: shipping taxes and duties are NOT included in the shipping cost for your order.
DO YOU OFFER WHOLESALE PRICING?
Yes! If you are interested in selling our products in your own boutique or salon, or even your website, we would love to partner with you! Please fill out our wholesale application here. If you have any questions, please feel free to email wholesale@cottonandcanvasco.com
CAN YOU CREATE A CUSTOM DESIGN?
Yes, we can definitely create designs customized just for you with any of our products. Please remember that custom items will take extra time to create and produce. If you are interested, please email us at hello@cottonandcanvasco.com.
CAN YOU PRINT MY CUSTOM LOGO?
Of Course! We can even custom print your logo on the back of our existing designs if you need special gift items for a company event. Please contact us via email at hello@cottonandcanvasco.com for more information.
WHAT ARE THE TRANSIT TIMES FOR THE SHIPPING METHODS YOU OFFER?
- Free Local Pick-Up
- Free Standard Shipping: 3-5 Business Days
- Priority Mail: 2-3 Business Days
- Priority Mail Express: 1-2 Business Days
- FedEx/UPS Express Options Available with Special Request